Showing posts with label brand. Show all posts
Showing posts with label brand. Show all posts

Saturday, August 3, 2013

Brand Modi


Brand Modi
Modi In, Modi Out


By Harish Bijoor

My favorite brand names in the world are 4-letter word brand names. I wrote a research paper on this some eight years ago. I researched out some 2000 plus brand names from across the world, and the conclusions were simple.

If you are starting afresh in the world of branding, start with a 4-letter word brand name. 4-letter brands are crisp, quick to recall, long enough to be remembered and not short enough to be forgotten. 4-letter brands that have two syllables in it are even better. Even a baby can remember and articulate it. Tata. Bata. Pepe. Fila. And now, Modi!

Modi the brand has surely much more to it than the semantics of brand name itself that is crisp, curt and definitive. I therefore explore Brand Modi in this piece from two perspectives. Firstly an intrinsic view of Brand Modi. A view that emerges from his immediate turf of action, success and paranoia even: Gujarat. The second perspective would be one that comes from the rest of the geography outside of Gujarat. An extrinsic view of Brand Modi, if you will.

Narendra Modi the brand has therefore two avatars. An avatar that is seen, revered and respected within Gujarat (by a majority of course) and an avatar that is felt, perceived and acted upon outside of Gujarat.

The view from within is therefore a strong view. A view that is relevant today, with elections n Gujarat round the corner. A view that has been seeded, nurtured and cultivated by all the careful pieces of good work the CM of Gujarat has ensured across two successive and indeed very successful terms of governance.  Two terms that have turned the tide of sentiment in Gujarat. Brand Modi not only did good to Gujarat in real terms, he succeeded in showcasing all the good as well.  The point is simple. In the world of branding, you must not only be good, but appear to be good as well.

Narendra Modi has played the branding game well. The classical marketing bit has been played out to good advantage in Gujarat. A keen understanding of the market, its demographics, its needs and wants, and more importantly its desires and aspirations was handled first. And having understood it well in terms of both numbers as well as the soft sentiments that drive people in an electorate at large, Modi put his Business Plan for Gujarat into motion. 

He looked at the basics, and approached it all with panache. Just as good work was going on in the realm of irrigation and infrastructure development, he put together the cosmetics right a swell In came the wide roads, in came the movement towards world class sanitation, and in came all the publicity that accompanied it all. Every piece of development had the unmistakable Modi stamp to it. And gauss what, if you peek keenly at the various advertisements that the government would put out, everything was Modi-centric. The government of Gujarat meant Modi and Modi meant Gujarat. This singular focus has helped build brand Modi to what he is today. Within Gujarat. In many ways, Modi is a regional party within a national BJP. And the regional is more important than the national in this case.


Modi did it well. He researched sentiment, he made plans, got them implemented with an iron fist, show-cased everything that was done carefully and subliminally even, and finally used the tool of celebration as the icing on the cake of achievement. Modi brought  “Utsav” politics to the fore. “Vibrant Gujarat” was for a macro audience that comprised NRG’s (Non-resident Gujaratis) and people of foreign origin alike, and every “Utsav” whether it be a  “Rann Utsav” or a “Bhadrapad Ambaji Fair”, was for an audience that was of a more local hue
The idea was simple. Research, plan, implement, evaluate publically and celebrate it all with festivity and pomp. Government moneys and sponsorships alike from all over backed the plan to the hilt. Gujarat has not seen a deficit in its funding plan for a decade now for sure. Thanks to Modi.


Modi within Gujarat is a brand par excellence. A brand that is seen to be decisive, very Gujarati, and very much about development and taking Gujarat onto the path of prosperity and glory.

Modi outside of Gujarat is however an issue. What Gujarat feels about brand Modi is possibly not what those outside of Gujarat feel of the brand at hand. This is where the debate begins about the relevance of Modi on a pan-India platform. Do a dipstick around your own circles of influence. The moment you talk Brand Modi, in comes the stigma of Godhra.

Take the dipstick around to deeper markets still, further away from your own circles of comfort. Take it to your maidservants and drivers, and I am afraid the talk is of divisive politics. The talk is of a certain degree of emotional if not physical ghettoisation. What Modi lacks in brand image terms in terrains outside of Gujarat is the inclusive feel of an entity that can carry an entire nation of divided people along.

Keep taking this dip-stick deeper and deeper into the gut of the Indian nation, or for that matter take it to overseas markets where the Modi brand is known, and you will find the response typical. The response sticks with one dominant memory alone. People outside of Gujarat, sadly do not remember the development that Modi has contributed to within Gujarat. That geography is far way, and so are the positive strokes.  People sadly want to happily remember the negative more than the positive. Particularly people, who do not partake of the positive touch directly, are in the habit of sticking on to the negative. And that is Brand Modi’s undoing when it comes to his ambition in national politics.

In many ways this is totally unfair. Narendra Modi is a CM who has delivered on all his promises and more to the State of Gujarat. He has tried hard to undo every negative aspect to his imagery post the Godhra-riots. While he has succeeded internally in the immediate geography of his immediate influence, externally, the challenge remains.


But, and that is a big but, brand Modi’s imagery outside of Gujarat is totally different from what it is in Gujarat. If Narendra Modi has plans to dominate national politics, there is a need to demonstrate to the rest of India what the can do in terms of inclusive politics that does not depend on divisive language, tone, tenor and decibel.

Unfair. But true. Sadly, the brand is a perception. And perception is more important than the truth in this space.
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The author is a brand-strategy specialist and CEO, Harish Bijoor Consults Inc.
Twitter.com @harishbijoor
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Monday, May 28, 2012

The Bangalore Real-estate market


5 Reasons I am positive about India and Bangalore

By Harish Bijoor

The real-estate market of any city is a sub-set of the environment in the State it belongs to. And that is a sub-set of the country and its many policies, progressive or otherwise. Add to it the fact that the world is for sure a connected place today, and therefore there is a bigger environment that governs real-estate prices and practice, and that is the environment across the world at large.

Real estate is however all about geography that is real. It is about physical spaces that are about land, buildings, gated communities and more. To that extent, it is a physicality. A physicality that is very dependent more on the local than the global. To that extent, while the stock market of a country is all about being umbilically linked to the sneezes and joys of the world at large, the physical real-estate market is that much more local than global. And thankfully so.

In the world of real-estate, the further you move away in concentric circles from the local to the global, factors that affect the price point of real-estate get that much more insulated from the factors that surround. To that extent, the point I am making is a simple one. When you look at real estate, don’t fret and fume as to what is happening in Greece. Don’t worry that Nicolas Sarkozy has been replaced by Francois Hollande. Just don’t worry that you will not see Carla-Bruni Sarkozy that much in the news anymore. Just worry more about factors that are immediate and adjunct to the area of your investment. If you are planning an investment in Bangalore, worry more about what is happening to the governance structure in the real estate market, worry about jobs in the eco-system that throws up investors in the Bangalore real-estate market, worry about laws and rules that are in force and ones that will be enforced later than sooner. But worry about nothing more than that.

5 reasons why I am excited about Bangalore and India then, in that order:

1.     The aggressively young population


Bangalore boasts of a young population. While 54% of the population of the country is below the age of 25, Bangalore boasts of 63.6% below the age of 25.  A younger city means a hungry city. A city hungry for achievement, hungry for jobs, and most certainly hungry enough to invest in land and more. This young profile of the city is un-enviable. The only other city that comes close is Pune on this count. Young cities are hungry cities and hungry cities are investment friendly cities.


The downside of a young city is the fact that pressures to perform abound that much more in younger cities. Younger cities are high-tensile cities. No wonder then that Bangalore and Pune have emerged to be the suicide capitals of India as well. Sad fact.


2.     Spends and patterns of splurge in the TOP and MOP


The second reason why cities such as Bangalore are exciting places for the real-estate market for first buys, re-sales and repeat buys, is the fact that the splurge quotient of cities such as Bangalore is very high. The city is a polemical factoid. While Bangalore boasts of  10,600  Dollar millionaires at one end, at the other end, it also hosts large populaces of those living on the fringe of a hand-to-mouth existence. The real-estate market, sadly, depends on what the Top-of-pyramid (TOP) and Middle-of-pyramid (MOP) folk have to contribute to the kitty.


When you look at the spend patterns of the TOP and MOP profile, one witnesses no gloom at all. The splurge quotient is high on products and services alike. Super-market carts are still laden full with products that do not necessarily represent the best value-buys. The number of spas in Bangalore has grown from a measly 6 in 2001 to 121 in 2012. The number of beauty parlors has grown from a mere 107 in 2001 to 1220 in 2012. I do not have a comparative number for restaurants, but if you just look around, you don’t need numbers to tell you the story.


And every one of them is raking in the ‘moolah’. The point is a simple one. Never mind the fact that Greece is in trouble. Never mind that Europe is in shambles. Never mind that the Japanese economy is slated to de-grow at 0.6% p.a, in GDP terms. Just never mind. Look around and you will sniff prosperity and spends in your local TOP and MOP markets. Sadly or happily, the real estate market depends on its future on this market.


3.     The eastern investment mindset, and the shift from metal to land

This is a quick and happy one. Indians at large are very highly investment geared and investment oriented. The old mindset of investment was gold. This has held families in good stead over the years, particularly with gold prices ruling at an all time high as of today. This investment mindset has gradually shifted in the country from gold to land and dwelling units. The first things everyone wants to do, even before buying a Life cover in an Insurance policy, is to own a house or a piece of land. This has spurred and will continue to spur demand. Real-estate investment apathy has not set in as yet. It looks far way for now.



4.     The poised Next-gen ahead


The next generation is a very highly educated generation. Parents of the current generation have spent their lives working hard to educate their children and get them the best in terms of a qualification to earn more than they have earned. This is a good sign for the economy at large. This means the children of tomorrow will earn higher multiples than their parents did, net of inflation. This means there will be more money to invest. This is a trend that is quite unlike what we see in markets of the United States, where new generations are lesser equipped at large in terms of qualification and earning potential.



5.     Bangalore as a magnet city


The city despite all the ills we bemoan, is still a magnet city. We host mixed nationalities. We remain a secular city with secular intent. We are largely peaceful. We seldom fight. We might watch porn in the assembly, we might huddle our MLAs time and again in close-by resorts, we might clamor for free IPL tickets, but essentially we are a nice people living in a nice city. The city will still remain a magnet city. And that’s a big one for real-estate investments.

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Harish Bijoor is a brand-expert and CEO, Harish Bijoor Consults Inc.
Follow him on Twitter.com @harishbijoor
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Wednesday, March 3, 2010

A Budget for Bangalore

Budget ethos for the city of Bengaluru


By Harish Bijoor


Bengaluru is a very vital part of Karnataka. The city is today not only the capital of Karnataka, but in many ways, is the Intellectual capital of India as well.

If Mumbai is the financial capital, Delhi the political capital and Kolkata the cultural capital, Bengaluru is surely the Intellectual capital of India.

In many parts of the world where I travel, I have had cab drivers ask with awe about the mystique of Brand Bangalore. Many flatteringly mistake the city to be the capital of India as well. This has happened to me equally in Singapore as it has happened in Addis Ababa and Ankara alike.

Bengaluru is therefore a city with a significance index for the nation, which is larger than life. The city in many ways belongs to each and every one of us in India who believes in the power of knowledge and the power of technology and technology enabled services.

If I am to look at the Budget ethos for a city such as Bengaluru, I do believe attention needs to be disproportionate, futuristic, global and of a cutting-edge variety. The city needs all of this and more.

Let me start on the allocations side. The budget for Bengaluru for a start must look at an outlay that is significantly larger than the INR 3000 Crore that was allocated in the Karnataka Budget for 2009-10. There is a demand that seeks a minimum INR 5000 Crore need. Bengaluru needs the attention of funds that are disproportionate to the total outlay on the Urban Development initiatives in the Budget. The last budget saw 40.7 percentage of the Urban Development budget kitty go to Bengaluru. This year, for a start , the need lies in a deeper percentage as the budget allocation to Urban Development initiatives deepen all across.
I would list the following basic ethos that the budget document needs to follow and use as a beacon light:

1. Infrastructure spending has been earmarked well budget after budget. This time round, there needs to be investments in the maintenance and sensible enhancement of the infrastructure that has been put into place. There is a need to allocate moneys on the soft side of infrastructure as well. It is important not only to build the flyovers and under-passes, it is important to invest in educating the public on the proper use of roads and the sensible use of infrastructure as well. Lane driving for one is a forgotten aspect on Bangalore roads.
2. Bengaluru is a really big city today under the BBMP limits. This mega-city produces a lot of waste. There is little expenditure that goes into waste-management. It is important to focus on this. Recycling of water and recycling of non-bio degradable waste is an important imperative the budget needs to allocate moneys to. Garbage is the biggest issue staring at us. Creative use of garbage needs the application of minds and moneys. I do believe the budget has a role to play here by upping allocations to recycling expenditures.
3. Slum rehabilitation is an important city need. As the city spreads and as consumptiveness becomes more and more vulgar in its orientation, it is important to manage the needs and wants of those who live in our city slums. It is important to invest in infrastructure development to provide for decent houses with drainage and water facilities. The city cannot cater only to the needs of the haves. It needs to look after the needs of those who have very little. The polarization of wealth is a big issue in a city like Bengaluru. This is a powder keg that acts as a crucible for the development of crime and simmering social discontent that waits for an opportunity to erupt.
4. The Language of GREEN is important to back. It is important to look at showcasing Bengaluru as a green-city that believes in green initiatives that are eco-friendly. Investment in building a nodal body that spearheads this and showcase Bengaluru to the world as a leader among all cities going green is an initiative that is needed. Bengaluru has up-rooted many trees in the last two years. It is important to focus on re-greening Bengaluru back. It needs to be disproportionate to need. Budget allocations on this count is what I look forward to.
5. Bengaluru can be an excellent tourist destination. We need the allocation of moneys for the re-invention of the tourist route of Bengaluru. The last budget saw an excellent allocation of INR 180 Crores for Tourism initiatives. In this budget ahead, I look forward to see a healthier still allocation with a focus on Bengaluru as well. Properties such as Nandi Hills are screaming for the need of attention. Let’s give it that.


Lastly, as a parting note to this budget-need piece, I do believe it is time for Bengaluru to invest in the creation of a logo of its own. We need a symbol the city can own and nurture. Bangalore is already a brand. The brand now needs a symbol. Progressive cities of the world own symbols of their own. I think Bengaluru has arrived enough to ask for one its own. Let’s start the debate on this at least now in this budget with a small allocation that helps put together an eco-system to make it happen.
The author is a brand-expert & CEO, Harish Bijoor Consults Inc.
Email: ceo@harishbijoorconsults.com